Digital Inclusion Charter


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Fitbit project in Neath boosts digital and fitness confidence

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The Fitbit activity tracker is all the rage at the moment and it’s becoming an emerging tool for digital inclusion work in Wales. Digital Communities Wales (DCW) has been working with Melincryddan Community Conference and Neath East Communities First on a project that was looking to improve people’s health, while increasing confidence around digital technology at the same time. Following in the footsteps of similar pilot projects in West and South Wales, the Neath initiative saw five people meeting on a weekly basis. The group used the Fitbit device to measure their activity levels, to see whether they’ve been reaching health goals, while understanding how digital technology can help them achieve this. Fitbits are activity trackers – wireless-enabled wearable technology devices that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics. DCW supplied five Fitbits and a tool-kit which supported the delivery of...
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Volunteer Experiences

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Volunteer Experiences Volunteer Experience - Lorna Hanney "I attended an IT support session last week at Neath Library and wanted to let you know how useful it had been, and to pass on my appreciation for the support given by one of your volunteers. Rhiannon ran the group and proved to be the most helpful person i have encountered in groups since becoming unemployed last year Each participant was given significant individual attention and all needed very different assistance Every person was treated with dignity, patience and friendliness  The technical skill Rhiannon had, outstripped everybody else who was helping and each intervention made, was given with willingness and warmth i strongly commend Rhiannon's approach and ability  what an asset you have  warm appreciation"  Lorna Hanney Volunteer Experience - Syari "I think its a great thing to volunteer. I approached Stuart  Morgan with my interest to volunteer and  Being a volunteer gave me the ...
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Case Study

Rhiannon Young Case Study – Neath Library This a case study of Rhiannon sharing the time spent and volunteering experience of working in Neath Library as an IT mentor giving people on to one IT support. Rhiannon volunteer four days a week in Neath Library. "I thoroughly enjoyed my time working on the Get NPT online scheme with Stuart Morgan and Fiona Davies. When I first started I was exploring my self-identity, and was at the beginning of the process of discovering who I was, and what direction I wanted to go in the future in professional and social development. I was also suffering from high levels of depression and anxiety. I was immediately welcomed into a warm and nurturing environment, given high standards of training to improve my support skills; in particular, listening, communicating, and assessing the needs of each individual client and providing tailored support to suit their needs. Over time my confidence and my responsibilities steadily grew towards m...
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